Ten to Twelve Pianos, Zero Pressure — How a Purchase Should Feel

Ben Woolston

Carol and Roger were both incredibly friendly and went above and beyond to help me find the right piano. In my first visit to the store, I think I was there for over an hour playing different pianos, and they patiently waited the whole time and gave me any assistance I needed.

Carol also took the time to meet me during non-business hours a couple of weeks later to try some other pianos at their other location. This meant that I could try approximately ten to twelve different pianos, and never felt rushed or hurried to make a decision.

Once I had settled on the right instrument, the sale, delivery, and installation were all very smooth. I was very impressed with the level of service and professionalism, and would highly recommend them to serious pianists who want to take time to find the right instrument in a relaxed, no-pressure environment.